Which metric helps determine whether turnover rate is rising or falling when compared to earlier periods?

Which metric helps determine whether turnover rate is rising or falling when compared to earlier periods?

• A. Trends
• B. Benchmark
• C. Variance
• D. Scorecard

Answer: (A)

Tracking how turnover changes over time is what trends capture. By looking at turnover rates across multiple periods (months, quarters, etc.), you can see the direction and pace of change—whether the rate is moving upward, downward, or staying stable. If the line slopes up from one period to the next, turnover is rising; if it slopes down, turnover is falling. This time-based perspective is exactly what a trends metric provides. Benchmark would tell you how you compare to an external standard, not how your turnover is changing over time. Variance shows how much actual performance deviates from a target or plan, but not the ongoing direction across periods. A scorecard aggregates metrics for a snapshot view, but the trend itself is what indicates rising or falling over time.

Tracking how turnover changes over time is what trends capture. By looking at turnover rates across multiple periods (months, quarters, etc.), you can see the direction and pace of change—whether the rate is moving upward, downward, or staying stable. If the line slopes up from one period to the next, turnover is rising; if it slopes down, turnover is falling. This time-based perspective is exactly what a trends metric provides.

Benchmark would tell you how you compare to an external standard, not how your turnover is changing over time. Variance shows how much actual performance deviates from a target or plan, but not the ongoing direction across periods. A scorecard aggregates metrics for a snapshot view, but the trend itself is what indicates rising or falling over time.